App documentation
PW Stock Notify documentation
PW Stock Notify lets your customers ask to be emailed when a sold-out product is back in stock. When you restock, the app emails everyone who asked — automatically — so you recover sales you would otherwise lose. This page explains the features, how it works, the plans, and answers the most common questions.
Features
Easy, quick & one-time setup
Setting up PW Stock Notify takes just a few steps. It is built to be simple — no complicated process and no technical skills needed.
Automatic & manual back-in-stock emails
Send back-in-stock emails automatically when a product is restocked, or send them manually whenever you choose — so customers stay informed and engaged.
Fully customizable “Notify Me” popup
Design the “Notify Me” popup to match your branding. Change the look so it fits your store and grabs your customers’ attention.
Unlimited back-in-stock requests
Let customers request alerts for as many products as they want, so they never miss out when a favourite item comes back in stock.
Export CSV with filters
Export your subscriber data to CSV with filters like status and date, so you can manage requests and make decisions from accurate data.
Built on Shopify 2.0
PW Stock Notify is built on Shopify Online Store 2.0 for fast, reliable performance and a clean one-time install.
How PW Stock Notify works
- A customer sees an out-of-stock product. When an item is sold out, a “Notify Me” option appears on the product page.
- The customer requests an alert. They enter their email (and optionally a phone number) to be told when the product is back.
- The customer is notified instantly. As soon as the product is restocked, an automatic email goes out so they can buy right away.
Pricing plans
Free
$0
- 50 emails per month
- Customizable “Notify Me” popup
- Unlimited back-in-stock requests
- Email & chat support
Plus
$5/mo
- 300 emails per month
- Fully customizable email + popup
- WhatsApp support
- Priority support (Mon–Fri, 9 AM–6 PM)
- 7-day free trial
Premium
$10/mo
- Unlimited emails
- Dedicated call support
- 24/7 priority chat
- Advanced analytics
- 7-day free trial
Premium Plus
$19/mo
- SMS integration
- Phone number field
- Low-stock alerts
- 24/7 dedicated support
- 7-day free trial
All charges are in USD and billed every 30 days. Paid plans include a 7-day free trial.
Frequently asked questions
What are the pricing plans?
There are four plans. Free ($0) includes 50 emails a month. Plus ($5/month) includes 300 emails. Premium ($10/month) includes unlimited emails plus advanced analytics. Premium Plus ($19/month) adds SMS alerts. Every plan includes a customizable “Notify Me” popup and unlimited back-in-stock requests, and all paid plans come with a 7-day free trial. Prices are in USD, billed every 30 days.
Is the PW Stock Notify app mobile-friendly?
Yes. The app and its popup are fully optimised for mobile devices, so your customers can use it easily from a phone or tablet.
Can I customize the “Notify Me” popup?
Yes. You can change the style and layout of the “Notify Me” popup to match your branding and make it more appealing to your customers.
Can I customize the email template?
Yes. You can edit the back-in-stock email template so it feels personal and on-brand for your store.
Can I test the email template design or content?
Yes. Enter an email address in the email template settings and send a test, so you can check the design and content before customers receive it.
Can I export a CSV file based on a filter?
Yes. Apply filters such as success or pending status, product name, or a date range, then click “Export CSV” to download the data.
Can I use the default popup design without customizing it?
Yes. A ready-made default design is available. You can use it as-is, or customize it for a more personal experience.
When are automatic back-in-stock emails sent?
Automatic emails are sent to subscribers as soon as a product’s inventory goes above zero — that is, the moment it is back in stock.
How many manual restock emails can I send?
Manual emails count toward your plan’s monthly email allowance. Higher plans (Premium and above) include unlimited emails, so you can send as many as you need.
Does the app work if my store is not on Shopify 2.0?
The app is built on Shopify Online Store 2.0, so your store needs to be on a 2.0 theme to use it.
Can I hide the “Notify Me” popup on a specific product?
Yes. You can control where the popup appears, so it only shows on the product pages you choose.